Privacy Policy
Last Updated: August 18, 2026
Pantheon Digital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how Pantheon Digital Private Limited collects, uses, shares and protects personal information when you visit our website or interact with us.
1. Information We Collect
Information You Provide to Us
When you interact with Pantheon Digital through our website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company or organisation name
- Information submitted through contact, enquiry, quote or demo forms
- Information provided when subscribing to our newsletter or other communications
- Information submitted through chatbot or WhatsApp interactions
- Information contained in communications you send to us
- Information provided when commenting or interacting with our blog content
We use this information to respond to enquiries, provide requested services or information, communicate with you, understand your requirements and improve our services.
Contact & Enquiry Information
This may include:
- Name
- Email address
- Phone number
- Company name
- Information submitted through contact/demo forms
Business Information
- Organisation details
- Job title/designation
- Information provided while discussing a project or service
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and interactions with the website
- Date and time of visits
- Referring website or source
- Website usage and performance information
This information helps us understand how visitors use our website, maintain website security and performance, improve user experience and measure the effectiveness of our digital activities.
Website & Technical Information
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring URLs
- Date/time of visits
Usage Information
- How visitors interact with the website
- Pages viewed
- Website performance/interaction data
- Analytics information
Communications
Information contained in emails or other communications you send to Pantheon Digital.
Analytics and Marketing Technologies
We use Google Analytics and other applicable website analytics technologies to understand website traffic, visitor behaviour and how users interact with our website.
Where applicable, information collected through these technologies may be processed by the relevant third-party service providers in accordance with their respective privacy policies.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and improve the overall user experience. This may include cookies, analytics technologies and preferences/session information.
Where applicable, you may manage cookie preferences through our cookie-consent mechanism or your browser settings.
Chatbot, WhatsApp and Communications
If you choose to communicate with us through our website chatbot, WhatsApp or other communication channels, we may collect the information you provide during those interactions.
This information may include your name, contact details, enquiry details and other information voluntarily shared by you.
Information We Do Not Collect Through Website Accounts
The Pantheon Digital website does not currently provide user account or login functionality. We therefore do not collect information for creating or maintaining website user accounts.
2. How We Use Your Information
Pantheon Digital may use the information we collect for the following purposes:
Responding to Your Enquiries
To respond to questions, contact requests, quote requests, demo requests and other enquiries submitted through our website.
Providing Our Services
To understand your requirements, communicate with you and provide information or services that you have requested.
Customer Communication
To communicate with you regarding enquiries, service-related matters, updates, appointments, demonstrations and other interactions with Pantheon Digital.
Marketing & Newsletters
Where you have subscribed or otherwise provided appropriate consent, we may use your contact information to send newsletters, company updates, product information, insights, offers and other relevant communications.
You may unsubscribe from marketing communications at any time.
Improving Our Website & Services
To understand how visitors use our website, identify areas for improvement, improve our content and develop better products and services.
Website Analytics
To analyse website traffic, visitor behaviour and engagement using analytics tools such as Google Analytics.
Chatbot & WhatsApp Communications
To respond to conversations initiated through our chatbot, WhatsApp or other communication channels and to follow up on requests or enquiries.
Website Security & Fraud Prevention
To protect our website, systems and users, detect suspicious activity, prevent misuse and maintain the security and integrity of our services.
Blog & Content Engagement
Where visitors voluntarily interact with our blog or submit comments, we may use the information provided to manage, display and respond to those interactions.
Legal & Regulatory Requirements
To comply with applicable laws, regulations, legal processes and legitimate requests from governmental or regulatory authorities.
Business Operations
To maintain internal records, manage our business relationships, administer our website and services, and support our legitimate business operations.
3. How We Share Your Information
Pantheon Digital does not sell or rent your personal information. We may share information only where necessary to operate our website, provide requested services, communicate with you, protect our systems, or comply with applicable legal requirements.
Service Providers
We may share relevant information with trusted third-party service providers that support our business operations, such as:
- Website hosting and infrastructure providers
- Analytics and website performance providers
- Email and communication service providers
- Customer relationship management (CRM) providers
- Chatbot and customer communication platforms
- Other technology providers that support our website and business operations
These providers may process information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.
Business Partners
Where necessary to fulfil a service, respond to a request or support a business engagement, we may share relevant information with business partners or other organisations involved in providing the requested service.
We will only share information that is reasonably necessary for the relevant purpose.
Legal & Regulatory Authorities
We may disclose information where required or permitted by applicable law, regulation, legal proceedings, court orders, or requests from governmental or regulatory authorities.
Professional Advisers
Where necessary, information may be shared with professional advisers such as legal, accounting, auditing, compliance or other professional service providers, subject to appropriate confidentiality obligations.
Business Transfers
If Pantheon Digital is involved in a merger, acquisition, restructuring, sale of assets or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
With Your Consent
We may share information with other parties where you have specifically requested or authorised us to do so.
4. Data Retention
Pantheon Digital retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, protect our legitimate interests, and comply with applicable legal or regulatory requirements.
Enquiry & Contact Information
Information submitted through contact, enquiry, quote and demo forms may be retained for as long as reasonably necessary to respond to the enquiry, manage the resulting business relationship and maintain appropriate records.
Customer & Business Records
Where an enquiry results in a business relationship, relevant information may be retained for the duration of the relationship and for an appropriate period thereafter, based on contractual, operational, legal and regulatory requirements.
Newsletter & Marketing Information
If you subscribe to our newsletters or marketing communications, we may retain your subscription and contact information until you unsubscribe or request removal, subject to any information we are required to retain for legitimate business or legal purposes.
Chatbot & WhatsApp Communications
Information exchanged through chatbot, WhatsApp or other communication channels may be retained for as long as reasonably necessary to manage the enquiry, provide requested services, maintain communication records and fulfil applicable legal or business requirements.
Analytics & Technical Data
Technical, usage and analytics information may be retained according to the retention periods configured by Pantheon Digital and the relevant third-party analytics or technology providers.
Legal & Regulatory Retention
Certain information may need to be retained for longer periods where required by applicable law, regulation, legal proceedings, accounting requirements, dispute resolution or other legitimate business purposes.
Deletion & Disposal
When personal information is no longer required for the purposes described in this Privacy Policy, Pantheon Digital will take reasonable steps to securely delete, anonymise or otherwise dispose of it, subject to applicable legal and operational requirements.
5. Data Security & Protection
Pantheon Digital is committed to protecting personal information through appropriate technical, organisational and operational safeguards. Our information security and quality management practices are supported by our ISO 9001 and ISO/IEC 27001 certifications.
Our Security & Quality Framework
ISO 9001 — Quality Management. Our quality management practices follow an internationally recognised quality management framework focused on consistent processes, continual improvement and customer requirements.
ISO/IEC 27001 — Information Security Management. Our information security management practices are aligned with the internationally recognised ISO/IEC 27001 framework for managing information security risks and protecting information assets.
Security Measures
Depending on the nature of the information and services involved, we may use appropriate safeguards including:
- Access Controls — Access to personal information is limited to authorised personnel and service providers who require it for legitimate business purposes.
- Secure Communications — Appropriate encryption and secure communication protocols are used when transmitting information over networks.
- Infrastructure Security — Appropriate measures are implemented to protect websites, systems and infrastructure against unauthorised access and misuse.
- Authentication & Access Management — Access to systems and business applications is managed through appropriate authentication and authorisation controls.
- Monitoring & Logging — Relevant system activity and security events may be monitored and logged.
- Backup & Recovery — Appropriate backup and recovery measures may be maintained to protect against accidental loss or service disruption.
- Confidentiality Controls — Personnel and relevant third parties are expected to follow applicable confidentiality and information-handling requirements.
- Risk Management — Information security risks are assessed and managed through appropriate organisational processes.
Security Incidents
While we implement appropriate safeguards, no method of electronic transmission, storage or processing can be guaranteed to be completely secure.
If Pantheon Digital becomes aware of a security incident involving personal information, we will assess and respond in accordance with applicable law, contractual obligations and our internal incident-response procedures.
Where notification is legally required, we will notify the relevant parties and/or authorities as required.
6. Your Privacy Rights & Choices
Depending on applicable law, you may have certain rights regarding the personal information we hold about you. Pantheon Digital is committed to providing appropriate mechanisms for individuals to exercise their privacy choices.
Right to Access
You may request information about the personal information we hold about you and how it is being processed, subject to applicable law.
Right to Correction
You may request correction or updating of inaccurate or incomplete personal information.
Right to Deletion
You may request deletion of your personal information where permitted under applicable law and where we are not required to retain it for legitimate legal, regulatory or business purposes.
Withdrawal of Consent
Where we process your information based on your consent, you may withdraw that consent at any time.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Marketing Preferences
You may opt out of promotional or marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
Cookie Preferences
You may manage or disable certain cookies through our cookie-consent mechanism or your browser settings. Disabling certain cookies may affect some website functionality.
How to Exercise Your Rights
To make a privacy-related request, please contact us using the contact details provided in the Contact Us section of this Privacy Policy.
We may need to verify your identity before processing certain requests to protect your information from unauthorised access.
Response to Requests
We will review and respond to valid privacy requests within the timeframe required by applicable law. Certain requests may be subject to lawful limitations, exemptions or retention requirements.
7. International Data Transfers
Pantheon Digital operates across markets and may use technology, infrastructure and service providers that process information in different countries. Where personal information is transferred or accessed across national borders, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.
8. Children's Privacy
The Pantheon Digital website and our services are primarily intended for businesses, professionals and organisations. They are not directed toward children.
We do not knowingly seek to collect personal information from children through our website.
If we become aware that personal information has been submitted by a child without appropriate consent or authorisation, we will take reasonable steps to review and, where appropriate, delete such information in accordance with applicable law.
If you believe that a child may have provided personal information to Pantheon Digital, please contact us using the details provided in this Privacy Policy.
9. Changes to This Privacy Policy
Pantheon Digital may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, legal requirements or privacy practices.
Updates to the Policy
When we make changes, we will update the “Last Updated” date displayed at the beginning of this Privacy Policy.
Where appropriate, we may also provide additional notice through our website, email or other reasonable communication channels.
10. Contact Us & Privacy Enquiries
If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how Pantheon Digital handles personal information, you can contact us using the details below.
Pantheon Digital
Legal Entity: Pantheon Digital Private Limited
Email: info@pantheondigitals.com
Website: pantheondigitals.com
Privacy Requests
You may contact us to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion where applicable
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Raise a privacy or data-protection concern
- Ask questions about this Privacy Policy
When submitting a request, please provide sufficient information for us to understand and process your request. We may request reasonable verification of your identity before responding to certain requests.
Response to Privacy Requests
We will review and respond to valid privacy requests within the timeframe required by applicable law. Where we are unable to fulfil a request, we will explain the applicable reason or limitation, subject to legal requirements.
Contact Details
Pantheon Digital Private Limited
Delhi, India
Privacy enquiries: info@pantheondigitals.com